Facilitation is an incomprehensible term for many people, but extremely useful not only in business, but also in everyday life. It is already used in primary schools and colleges, when the first projects requiring the involvement of more people are created. It consists of carrying out the work of the group in such a way as to allow the use of the potential, strengths and skills of all its members.
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Facilitation is a term that means to support an organizational process. It is important to note that this process is achieved by developing the members involved in a given project in various aspects. The task must have a definite goal and each of its participants must strive for it. From a teamwork perspective, these people have to learn new things while encountering problems and solving all sorts of unusual situations.
It’s good to know that facilities in Latin it means “ease”. So it’s no surprise that the facilitation process makes it easier for a breakout group, a team in a meeting, or others with a common goal to get there. Moreover, facilitation is an attempt to arrive at the chosen concept in such a way that the result is effective and affective, that is, emotional. The changes that take place in the participants (intellectually, physically or psychologically) are also extremely important in the whole process. It is therefore a means of increasing work efficiency as well as achieving everyone’s satisfaction.
Facilitator – who is it?
In order to properly guide the members in the animation, the participation of a facilitator is essential. This person is actively involved in facilitating the process and establishing communication in order to achieve a common goal. He cares about the dynamics of cooperation, the atmosphere in the group and maintains the efficiency of the meetings at a high level. Besides animator usually has to prepare a course of discussions or debates on the project, and often even design a whole workshop. Observes members’ needs and reacts to changes that occur during the performance of duties.
It should be remembered that the person responsible for this process is neither a trainer nor a consultant. He acts as a mediator who does not need to have any special knowledge of the subject of the meetings, as he does not provide substantive advice. It turns out, however, that its orientation should focus on facilitating. This means that only the participants are responsible for making the decision and generating an opinion, while animator he just has to help them do it.
What skills does a facilitator need?
First of all, it is important to know that the facilitator is not a member of the group. However, he has some special skills, including, for example, knowledge of social engineering. Thanks to this, he is able to make people working in the team reach the proposed solutions with his help, but independently. The specialist must therefore be familiar with psychology, coaching and sociology. In addition, knowledge in the field of marketing, management and business is required.
Facilitator he cannot fear change or risk. It should be characterized by balanced and calm functioning, resistance to stress or pressure. Also, it’s good if she’s an empathetic but firm, non-manipulative, outgoing, inventive, and flexible person. It is important that the process specialist described thinks in terms of process, draws logical conclusions and uses cause and effect analysis.
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Facilitation – when is it worth deciding?
There are many reasons why you should enlist the help of a facilitator. One of them is, among other noticeable stagnation of group members while pursuing the set goal. In addition, it may also be due to the need to increase work efficiency and productivity, when all previous improvement methods have failed. This is especially true if you experience ineffective sales or high churn.
There is also a reason for the condition in which Business stands still – such a situation occurs, for example, when selecting ideas for implementation. If the ideas of the team leader or business manager still win, while other – perhaps more effective – solutions are not tested, it is worth implementing them animatorthat will shed new light on idea generation. Such a person not only advises on the use of marketing tools, but also teaches communication – for example, sharing information.
Social facilitation – what is it?
Social facilitation is a term used in psychology. It means the tension that occurs when a person is in the presence of other people. It has a direct relationship with the fear of judging actions and movements. The consequences can vary, but most often they are completely opposite to each other. The first effect is positive – it means better performance of easy and long-known tasks. The second, however, is a negative reaction, that is, poorer execution of difficult projects. This phenomenon is sometimes called social inhibition.
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Facilitation – how long does it take and what are its costs?
As our guide shows, facilitation includes, among other things, meetings of a team of people who work together on a given problem. If the interviews take place without major dilemmas, a few hours are enough to carry out a short process. However, if the questions asked are not easy, the encounter lasts 2.5 times. If there are no known questions or answers, the time required should be multiplied by 4.5. Although the duration of the process is not clear, the cost to be paid depends on it animator. The price can therefore be from several hundred to several thousand zlotys.
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