Digital skills as a catalyst for development – Biznes w INTERIA.PL

The Microsoft Digital Future Index shows that the effective use of new technologies results in greater productivity at work, higher incomes and more frequent actions for sustainable development. However, the data show that Poland achieved the result 15% less than the average of Central and Eastern European countries in terms of digital literacy by the general public. This means that we must prioritize the development of skills related to the use and creation of technology.

The digitization of businesses, public services and administration is an opportunity for the economic and social development of States and the strengthening of their resilience. This is particularly important in the case of Poland, because in almost all categories of the index, we rank in the average of the countries of Central and Eastern Europe. If we already display a certain digital maturity, we still have a lot of catching up to do. Investments in new technologies will not only make it possible to develop the economy and the information society, or to compete with European economic leaders, but above all to strengthen the resilience of the country and of businesses.

Experts from Poland and around the world today talk about business resilience, which is crucial for the proper functioning of businesses and organizations. This subject will be discussed in more detail during the conference. Microsoft Envision Polandwhich will take place on May 31 of this year. Register.

The ability to use the potential of digital technologies, including cloud solutions, is a source of competitive advantage for businesses and economies around the world. However, as the findings of the Digital Future Index show, the use of digital solutions will only bring the desired results if employees are able to freely use available technologies. For this, however, we need digital skills, which we do not yet have enough.

The low level of digital skills in society can be explained, among other things, by the still low interest of young people in science. Although Poland performs well in terms of the percentage of companies employing ICT specialists, we lag behind in advancing the technical talent base. In the field of graduates from faculties related to information and communication technologies, we obtained a result of 26%. below the average in Central and Eastern Europe, and in the field of STEM graduates, this result reaches 38%. lower than the average for the CEECs. Therefore, this should be a key priority and an opportunity at the same time increase investment in training the next generation of talented technical workers.

“At Microsoft, we recognize this and actively support a culture of continuous learning. To this end, we are implementing a number of initiatives aimed at various groups of beneficiaries: from primary school students to people with several years of work experience who want or need to retrain. Only 20 months after the announcement of the investment in the development of the Polish Digital Valley, we have formed 200 thousand specialists in the field of the use of cloud computing, which exceeds the initially assumed result four times. We want to equip people with new skills, so they can keep pace with the changing world, as well as have the tools, skills and courage to define new ways of managing official duties” – says Katarzyna Cymerman, director of human resources at Microsoft.

Entrepreneurs in many industries will soon have to redefine how they think about work, the space and time in which employees perform individual tasks, and how they approach them. There is a need to change the organizational culture to one that supports continuous learning and the acquisition of new skills, and that promotes inclusiveness, trust, innovation and courage in creating new solutions. Indeed, the initiatives of entrepreneurs and employers are of paramount importance for improving the digital skills of the general public.

The role of digital skills is undeniably growing – it is the digital skills of employees that contribute to increasing the flexibility of organizations and their resilience to crisis situations. They have a significant impact on the company’s competitiveness, which is particularly important in regulated markets. mBank, which was one of the first banks in Poland to provide more than 8.3 thousand. employees with modern tools for communication and cooperation in the public cloud, focused on supporting employees in daily processes, especially in communication with the use of mobile solutions. It was also crucial that they could work effectively with data, which in practice meant not only creating or finding it, but also sharing and collaborating as a team. The implemented technology has raised the cooperation to a higher level and the supported business processes work faster and more efficiently.

However, simply implementing technology is not enough. Such a big change requires the right digital skills and organizational culture. Therefore, a group was created at mBank 100 digital change ambassadors. This is a group of employees who have been very involved in raising the level of knowledge and skills in the company. As a result, the change was easily and immediately implemented across the organization. It is the effective use of the latest technological solutions that puts mBank at the forefront of digitization.

With a view to investing in people’s skills, it decided to use cloud solutions ERGO Hestia. Effective employee communication within the teams is the fundamental objective that the insurer has set itself in the process of developing the organizational culture. The company has implemented the Microsoft Teams solution for all employees, which over time has become a new, intuitive way of working on a daily basis and exchanging documents. The potential to create a corporate social platform was also noticed there, which made it possible to establish, maintain and even strengthen daily contacts. The EH portal, in addition to functioning as a virtual meeting place, serves as an HR tool and promotes career development opportunities within the company. For example, internal trainers can provide information about their training or development programs. The portal administrators systematically remind users of the opportunities to which they are entitled, for example by using e-learning. Thanks to this, users have easier access to the practical knowledge of specialists, and investments in modern tools allow the company to effectively use the knowledge of employed personnel.

Digitization is defining in a whole new way the work and skills employees need to become the co-authors of tomorrow. That’s what prompted Microsoft to take a closer look at organizational culture at this year’s business conference. Microsoft Envision Poland.

During scheduled thematic blocks, experts, partners and Microsoft customers will teach you how to build strong teams, including how skills and diversity affect the organization’s competitive advantage. They will also engage in discussions on building business resilience in these uncertain and unstable times. All this in a context of technological transformation.

The meeting is aimed at decision-makers who want to develop their businesses on the basis of new technologies and learn about the latest trends in digital transformation in Poland and around the world. Join the leaders of digital change. Subscribe today.

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